1. Acceptance
By accessing the website or purchasing any service from ENTARA GROUP, you agree to these Terms & Conditions.
2. Services
ENTARA GROUP provides media, branding, PR, AI, advertising, technology and consultancy services through its business divisions.
3. Quotes & Scope
Every proposal is valid only for the scope specifically mentioned. Additional work will be charged separately.
4. Payments
All invoices must be paid as agreed. Work may be paused for delayed payments.
5. Non-Refundable Policy
All payments made to ENTARA GROUP are final and non-refundable after confirmation of the order or commencement of work.
6. Third Party Dependency
Media houses, technology providers, advertising platforms, government authorities and other external partners operate independently. Any delay arising from third parties shall not constitute breach by ENTARA GROUP.
7. Service Timelines
Timelines are estimates only and may change due to client delays, third-party approvals, technical issues or force majeure.
8. Alternative Service
If a purchased service cannot reasonably be delivered, ENTARA GROUP may, at its sole discretion, offer an equivalent or higher-value alternative service. Monetary refunds shall not be available except where required by applicable law.
9. Client Responsibilities
Clients must provide accurate information, approvals and required materials on time.
10. Intellectual Property
All strategies, proposals, AI workflows, documents, presentations and creative assets remain ENTARA GROUP intellectual property unless transferred in writing.
11. Confidentiality
Both parties shall keep confidential information confidential.
12. Media Disclaimer
Editorial decisions by third-party publishers remain solely with those publishers and cannot be guaranteed.
13. AI Services
AI-generated outputs may require human review and are provided on a best-effort basis.
14. Limitation of Liability
To the maximum extent permitted by law, ENTARA GROUP shall not be liable for indirect, incidental, consequential or special damages.
15. Indemnity
The client agrees to indemnify ENTARA GROUP against claims arising from client-provided content or instructions.
16. Termination
ENTARA GROUP may suspend or terminate services for breach, abuse or non-payment.
17. Force Majeure
ENTARA GROUP shall not be liable for delays caused by events beyond its reasonable control.
18. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Exclusive jurisdiction shall lie with the competent courts at Mumbai, Maharashtra, India.